FAQs
Quick answers to your questions on shipping, returns, and fit.
Usually, it takes 3–5 business days for your order to reach you. In rare cases, delivery may take a few days longer.
You have 14 days after receiving your order to return it. To do so, please fill out the withdrawal form and include it in your return package. Send the items back to the return address provided. Once we have received the goods in perfect condition, your refund will be issued to the original payment method.
You can reach us by email at care@puppe-urbanclothing.com
Once your order has been completed and payment has been made, it can no longer be changed. However, you can return the items after you have received them.